Ghosted Roleplay ("we", "us", "our") operates the Ghosted Roleplay community, including our FiveM game server, website, Discord, and related services (collectively, the "Services").
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us through an official support ticket.
We may collect information you provide directly, such as your email address (if you contact support) and any information you submit in tickets or forms.
When you use our Services, we may automatically collect technical and usage information such as IP address, device and browser information, approximate location (derived from IP), timestamps, pages visited, and diagnostic logs.
When you connect to our FiveM server, we may collect platform identifiers used to operate and secure the server (for example: FiveM identifiers such as license/steam/discord identifiers), along with session and gameplay logs relevant to moderation and security.
If you make a purchase through Tebex, Tebex processes your payment. We may receive purchase confirmations and transaction details (such as package purchased, transaction ID, and timestamps). We do not receive or store full payment card details.
We use information to operate, maintain, and improve the Services, including authentication, providing support, and communicating with you about service-related matters.
We use information for safety, fraud prevention, and community integrity, including enforcing rules, investigating abuse, preventing ban evasion, and securing our infrastructure.
We may use aggregated or de-identified information for analytics, troubleshooting, and improving features and performance.
Where required, we use information to comply with legal obligations and respond to lawful requests.
We do not sell your personal information.
We may share information with service providers who help us operate the Services (for example: hosting providers, analytics tools, authentication providers, communication platforms such as Discord, and payment platforms such as Tebex). These providers process information on our behalf for service delivery and security.
We may disclose information if required by law, regulation, or legal process, or if necessary to protect the rights, safety, and security of our community, staff, and Services.
We may use cookies or similar technologies to help our website function, remember preferences, and understand usage (for example, basic analytics).
You can control cookies through your browser settings. Disabling cookies may impact certain website features.
We retain information only as long as reasonably necessary to operate the Services, provide support, enforce rules, and meet legal and security obligations.
Certain information (such as moderation logs, security logs, and transaction records) may be retained longer where necessary to prevent fraud, resolve disputes, and comply with legal requirements.
We take reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to maintain appropriate safeguards.
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing.
You may also have the right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us through an official support ticket. We may need to verify your identity before fulfilling certain requests.
If you access the Services from outside the United States, your information may be processed and stored in countries where our service providers operate, which may have different data protection laws than your country.
Ghosted Roleplay is intended for users aged 18 and over. We do not knowingly collect personal information from children.
If you believe a minor has provided us personal information, please contact staff via an official support ticket so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes to our Services, practices, or legal requirements.
When we update it, we will post the revised policy and update the effective date at the top of the page. Continued use of the Services after an update means you accept the revised policy.
